Terms of service
TERMS OF SERVICE
Last Updated: October 15, 2026
1. OVERVIEW
Welcome to Cavalieri. Throughout these Terms of Service, the terms “Cavalieri,” “we,” “us,” and “our” refer to Cavalieri, the business operating this online store.
Cavalieri operates this website and online store, including all related information, content, product listings, features, tools, and services made available to provide customers with a convenient shopping experience.
These Terms of Service govern your access to and use of our website and your purchases of products offered through our store.
By accessing our website, browsing our products, placing an order, or otherwise using our services, you agree to these Terms of Service and the policies referenced in this document. If you do not agree with these terms, please discontinue use of our website.
Our online store is hosted on Shopify, which provides the e-commerce platform that enables us to offer our products and services.
2. ELIGIBILITY AND ACCEPTABLE USE
By using this website, you represent that you are legally capable of entering into a binding agreement under the laws applicable to you.
If you are using this website on behalf of a company or another legal entity, you represent that you have the authority to bind that entity to these Terms of Service.
You agree to use our website only for lawful purposes and in a manner that does not infringe upon the rights of others or interfere with the operation, security, or availability of our services.
You must not:
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Use our website for fraudulent, deceptive, or unlawful purposes.
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Submit false, misleading, or unauthorized payment or shipping information.
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Attempt to gain unauthorized access to our website, systems, or customer information.
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Interfere with the security, functionality, or normal operation of our website.
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Introduce malicious software, harmful code, or other material intended to disrupt our services.
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Copy, reproduce, or exploit our website content for commercial purposes without authorization.
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Use our services in a manner that violates applicable laws or regulations.
We reserve the right to take reasonable and lawful action when these terms are violated, including restricting access or canceling an order where justified.
Nothing in this section limits any rights you may have under applicable consumer protection laws.
3. PRODUCTS AND PRODUCT INFORMATION
Cavalieri strives to present accurate and helpful information about the watches and other products offered through our online store.
Product descriptions, photographs, specifications, materials, dimensions, colors, features, and other details are provided to help customers make informed purchasing decisions.
We make reasonable efforts to ensure that product information is accurate and current. However, certain variations may occur due to lighting, photography, screen settings, or minor differences between product batches.
Such variations do not excuse material inaccuracies or misrepresentations in a product listing.
Unless expressly stated in the applicable product description, images and accessories should not be interpreted as a guarantee that every item shown in a photograph is included with the purchase.
Please review the product description carefully before completing your order. If you have questions about a product's specifications, compatibility, materials, or included accessories, contact us before purchasing.
We reserve the right to correct genuine errors in product descriptions or listings, subject to applicable law and any rights arising from an order already accepted.
4. PRICES, PAYMENTS, AND TAXES
All product prices and applicable charges will be displayed during the shopping and checkout process.
Prices, promotions, and discounts may change from time to time. Any change in price will not retroactively alter an order that has already been accepted, except where a correction is legally permitted and appropriately communicated.
The total amount payable, including applicable shipping charges and taxes, will be presented at checkout before you complete your purchase.
By submitting an order, you authorize the applicable payment provider to process the transaction using the payment method you selected.
You agree to provide accurate billing information and to use a payment method that you are authorized to use.
Orders may be subject to payment verification, fraud prevention checks, and authorization procedures conducted by our payment providers.
If a payment is declined, cannot be verified, or is identified as potentially fraudulent, we may contact you for clarification or decline or cancel the order where appropriate.
If payment has already been collected for an order that Cavalieri cancels, we will initiate the applicable refund in accordance with our Return and Refund Policy and applicable law.
Any applicable taxes, duties, or other charges will be disclosed or handled as required by applicable law.
5. ORDERS AND ACCEPTANCE
Placing an order through our website constitutes an offer to purchase the selected products under the conditions presented at checkout.
After an order is submitted, you may receive an order confirmation email. This email confirms that we have received your order but does not necessarily mean that the order has completed every verification or fulfillment step.
An order may require payment authorization, inventory verification, or additional review before fulfillment.
Cavalieri reserves the right to reject or cancel an order where there is a legitimate reason, including:
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Product unavailability.
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A material pricing or listing error.
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Payment authorization or verification failure.
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Reasonable grounds to suspect fraud or unauthorized activity.
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An inability to fulfill the order in accordance with applicable requirements.
If an order is canceled after payment has been collected, the applicable refund will be initiated promptly in accordance with applicable law.
If we cannot ship an order within the promised timeframe, we will provide the notice and options required by applicable law, including the opportunity to consent to a delay or cancel the order for a refund where required.
We will not use order acceptance provisions to avoid obligations arising from an accepted purchase.
6. SHIPPING AND DELIVERY
Cavalieri ships orders according to the shipping options and estimated delivery timeframes communicated on our website and at checkout.
Our standard order processing time is 1–2 business days, and our estimated delivery timeframe is 8–15 business days, subject to the specific shipping terms presented for your order.
Processing time and transit time are separate. Processing begins after an order is successfully submitted and payment is authorized, subject to any necessary verification.
Delivery estimates are not guarantees unless expressly stated otherwise. Delays may occur due to carrier operations, weather, customs procedures, transportation disruptions, or other circumstances beyond our reasonable control.
We will take reasonable steps to assist customers with shipment inquiries and delivery issues.
You are responsible for providing a complete and accurate shipping address when placing an order. If you identify an address error, contact us as soon as possible. We cannot guarantee that changes can be made after an order enters fulfillment or has been dispatched.
If an order is delayed beyond the applicable promised shipping timeframe, we will comply with applicable legal requirements regarding notice, consent to delays, cancellation, and refunds.
For additional details, please review our Shipping Policy.
7. RETURNS AND REFUNDS
We want customers to have a clear understanding of their options if a purchase does not meet their expectations.
Eligible products may be returned within 30 days of the delivery date, subject to the conditions and procedures described in our Return and Refund Policy.
For standard change-of-mind returns, products must generally be unworn, unused, and returned in their original condition with applicable packaging and accessories.
These conditions do not override any applicable rights concerning defective, damaged, incorrect, or misrepresented products.
Customers must contact info@cavalieriglobal.com to request return instructions before sending a product back.
For eligible change-of-mind returns, the customer is generally responsible for return shipping costs unless otherwise agreed in writing. For damaged, defective, or incorrect products, return shipping costs will be handled in accordance with applicable law and our Return and Refund Policy.
Approved refunds will generally be initiated within 5–10 business days after the returned product has been received, inspected, and the refund approved. The time required for the funds to appear in the customer's account may depend on the payment provider or financial institution.
For complete information, please consult our Return and Refund Policy, which forms part of these Terms of Service.
8. WARRANTIES AND PRODUCT ISSUES
Any express product warranty offered by Cavalieri will be described in the relevant product listing, warranty documentation, or other applicable written terms.
No warranty period or additional warranty coverage should be assumed unless it is expressly communicated by Cavalieri or required by applicable law.
If a product arrives defective, damaged, incorrect, or materially different from its description, please contact our customer service team promptly.
Depending on the circumstances, applicable remedies may include repair, replacement, refund, or another remedy required by law.
Nothing in these Terms of Service excludes, restricts, or replaces any non-waivable statutory warranties or consumer rights.
Unless expressly stated otherwise in writing, third-party manufacturer warranties are separate from any commitments made directly by Cavalieri.
9. INTELLECTUAL PROPERTY
All original content made available on this website, including text, graphics, logos, product photographs, page layouts, designs, and other materials, is owned by Cavalieri, its licensors, or the relevant rights holders and is protected by applicable intellectual property laws.
You may access and use website content for personal, non-commercial shopping purposes.
You may not reproduce, distribute, modify, publish, publicly display, sell, or commercially exploit website content without prior written authorization from the relevant rights holder, except where permitted by law.
The Cavalieri name, logo, and original brand materials may not be used in a manner that suggests an unauthorized affiliation, endorsement, or partnership.
Nothing in this section grants you ownership of our intellectual property or the intellectual property of third parties.
10. THIRD-PARTY SERVICES AND LINKS
Our website may incorporate third-party services or contain links to external websites, including payment processors, analytics services, shipping providers, and social media platforms.
These services may be governed by their own terms, privacy policies, and operating procedures.
Cavalieri does not control every aspect of third-party services and is not responsible for independent third-party content or policies to the extent permitted by applicable law.
However, using a third-party service does not remove any obligations Cavalieri has concerning your purchase, personal information, or consumer rights.
We encourage you to review the applicable terms and privacy policies of third-party services when interacting with them.
11. PRIVACY AND PERSONAL INFORMATION
Your privacy matters to us.
Our collection, use, storage, and disclosure of personal information are described in our Privacy Policy.
By using our website, you acknowledge that personal information may be processed as described in that policy and in accordance with applicable privacy laws.
Depending on your location and the circumstances of the processing, you may have rights concerning access, correction, deletion, portability, or certain uses of your personal information.
For questions about your personal information or to exercise applicable privacy rights, contact info@cavalieriglobal.com.
Our Privacy Policy forms part of the policies governing your use of our website.
12. REVIEWS AND CUSTOMER SUBMISSIONS
If you submit a product review, photograph, suggestion, comment, or other content to Cavalieri, you represent that you have the necessary rights to submit that content and that doing so does not violate the rights of another person.
You must not submit content that is unlawful, fraudulent, misleading, defamatory, abusive, or infringing.
By submitting content, you grant Cavalieri a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute that content for purposes reasonably related to operating, promoting, and improving our business, subject to applicable law and any additional consent required.
This license does not transfer ownership of your content to Cavalieri.
We may moderate or remove submitted content that violates these terms or applicable law. We do not guarantee that every review or submission will be published.
We will not knowingly present fabricated customer reviews as genuine customer experiences.
13. ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping charges, or estimated delivery times.
We reserve the right to correct such errors and update information when necessary, subject to applicable law.
If a material error affects an order you have placed, we will take reasonable steps to notify you and provide an appropriate resolution.
Nothing in this section gives Cavalieri an unrestricted right to change the agreed terms of a completed transaction or to disregard applicable consumer protection requirements.
14. PROHIBITED ACTIVITIES AND ACCOUNT RESTRICTIONS
You agree not to misuse our website or attempt to interfere with its operation.
Prohibited activities include unauthorized data collection, attempts to compromise website security, fraudulent purchases, payment abuse, and activities that violate applicable laws or the rights of others.
Where we reasonably believe that prohibited activity has occurred, we may investigate and take proportionate action, including restricting access, refusing suspicious transactions, or canceling affected orders where legally permitted.
We will not use these provisions to unlawfully deny a customer access to remedies or services to which they are entitled.
15. LIMITATION OF LIABILITY
To the extent permitted by applicable law, Cavalieri will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products, where such exclusions are legally enforceable.
To the extent permitted by applicable law, Cavalieri will not be responsible for losses caused solely by circumstances beyond our reasonable control, including certain third-party service interruptions or transportation disruptions.
Nothing in these Terms of Service excludes or limits liability where such exclusion or limitation is prohibited by law, including liability that cannot legally be waived, applicable consumer protection rights, or remedies relating to fraud or willful misconduct where such limitations are prohibited.
Nothing in this section removes any rights you may have under applicable law concerning products that are defective, misrepresented, or not delivered as required.
16. INDEMNIFICATION
To the extent permitted by applicable law, you agree to be responsible for losses, claims, and reasonable expenses directly resulting from your unlawful misuse of our website, your material violation of these Terms of Service, or your infringement of another person's rights.
This provision does not require you to indemnify Cavalieri for our own unlawful conduct or for obligations that cannot legally be transferred to a customer.
17. FORCE MAJEURE
Cavalieri will not be considered in breach of these Terms of Service solely because performance is delayed by circumstances beyond our reasonable control, such as natural disasters, severe weather, public emergencies, transportation interruptions, labor disruptions, or significant failures of third-party infrastructure.
We will take reasonable steps to mitigate the effects of such events where practical.
This section does not eliminate obligations that remain applicable under consumer protection laws, including any required notice, cancellation, or refund obligations.
18. GOVERNING LAW AND DISPUTES
These Terms of Service will be interpreted in accordance with applicable laws, subject to any mandatory consumer protection laws that apply to your purchase.
Where permitted by law, disputes relating to these Terms of Service should first be brought to our attention so that both parties have a reasonable opportunity to seek an informal resolution.
Nothing in this section prevents a customer from exercising a statutory right to bring a claim before a court or other competent authority where applicable law permits or requires it.
We do not impose a mandatory arbitration requirement or waive any customer's right to pursue a legally available remedy through this policy.
19. SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, invalid, or unenforceable, that provision will be applied to the maximum extent permitted by law or severed as necessary.
The remaining provisions will continue in effect to the extent they can operate independently and consistently with applicable law.
20. WAIVER AND ENTIRE AGREEMENT
A failure by Cavalieri to enforce a provision of these Terms of Service does not constitute a permanent waiver of that provision.
These Terms of Service, together with the policies expressly referenced in this document and any applicable written agreements, describe the terms governing your use of our website and purchases from our store.
If a specific written agreement or mandatory legal requirement conflicts with these Terms of Service, the applicable agreement or legal requirement will govern to the extent of the conflict.
21. CHANGES TO THESE TERMS OF SERVICE
We may update these Terms of Service from time to time to reflect changes in our business operations, website features, products, or applicable legal requirements.
The latest version will be published on this page, with the updated date shown at the top.
Changes will apply as permitted by law and will not retroactively remove rights associated with an existing order.
We encourage customers to review these terms periodically.
22. CONTACT INFORMATION
If you have questions about these Terms of Service, our products, an order, or any of our store policies, please contact us using the information below.
Cavalieri
Email: info@cavalieriglobal.com
Phone: +954 729-0705
Business Address:
Cavalier
6346 Crestertrace Dr
Pasadena, Texas 77505
United States
For questions concerning returns, refunds, or exchanges, please contact our customer service team before sending any product to the address above.
Thank you for choosing Cavalieri. We appreciate your trust and are committed to providing a transparent, reliable, and professional shopping experience.