Privacy policy

Last Updated: October 15, 2026

At Cavalieri, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how Cavalieri (“Cavalieri,” “we,” “us,” or “our”) collects, uses, stores, discloses, and protects personal information when you visit our website, browse our products, make a purchase, contact our customer service team, or otherwise interact with our services.

Our goal is to provide a secure, transparent, and reliable shopping experience. We handle personal information responsibly and aim to collect only the information reasonably necessary to operate our business, fulfill orders, provide customer support, and improve our services.

By using our website, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will request it before processing your personal information for the relevant purpose.

1. INFORMATION WE COLLECT

The personal information we collect depends on how you interact with our website and services.

A. Information You Provide Directly

When you place an order, create an account, contact us, subscribe to marketing communications, or interact with our website, we may collect:

  • Contact information: Your name, email address, telephone number, and billing or shipping address.

  • Order information: Products purchased, order number, purchase date, order status, shipping preferences, and transaction details.

  • Payment information: Payment status, transaction identifiers, billing information, and other information necessary to process your payment. Payment card details are generally processed by our payment service providers rather than stored directly by Cavalieri.

  • Customer service communications: Information you provide when contacting us about an order, delivery, return, refund, product, or other inquiry.

  • Account information: Login credentials and account preferences, if you choose to create an account.

  • Marketing preferences: Your subscription status and communication preferences.

Please provide accurate information when placing an order or contacting us so that we can assist you effectively.

B. Information Collected Automatically

When you visit our website, certain technical and usage information may be collected automatically, including:

  • Internet Protocol (IP) address.

  • Browser type and version.

  • Device type and operating system.

  • Website pages viewed and products accessed.

  • Referring websites and links clicked.

  • Dates, times, and duration of website visits.

  • Approximate location derived from your IP address.

  • Cookie identifiers and similar tracking information.

We use this information to maintain website functionality, understand how visitors interact with our store, identify potential security issues, and improve the shopping experience.

C. Information from Third Parties

We may receive information from third parties that help us operate our business, including Shopify, payment processors, shipping and fulfillment providers, fraud prevention services, analytics providers, and advertising platforms.

The information received depends on the services used and the permissions, settings, and legal requirements applicable to those services.

2. HOW WE USE YOUR PERSONAL INFORMATION

Cavalieri uses personal information for legitimate business purposes, including the following.

Order Processing and Fulfillment

We use your information to:

  • Process and confirm purchases.

  • Verify payment status and help prevent fraudulent transactions.

  • Prepare and fulfill orders.

  • Arrange shipping and delivery.

  • Send order confirmations, shipping updates, and tracking information.

  • Process eligible returns, exchanges, and refunds in accordance with our applicable policies.

  • Maintain transaction and order records.

Customer Service

We use your information to respond to questions, investigate order-related issues, provide assistance, and communicate important information concerning your purchases.

Website Operations and Improvement

We may use technical and usage information to maintain our website, improve navigation, understand customer preferences, troubleshoot errors, and evaluate the performance of our online store.

Marketing and Advertising

Where permitted by applicable law and your preferences, we may use your contact information and website interactions to:

  • Send promotional emails and updates about Cavalieri.

  • Inform you about new products, offers, and brand announcements.

  • Measure the effectiveness of advertising campaigns.

  • Understand which products and content are relevant to visitors.

  • Deliver or measure personalized advertising through third-party platforms.

You can unsubscribe from promotional emails at any time using the unsubscribe link included in those communications. Unsubscribing from marketing messages will not prevent us from sending essential transactional communications relating to your orders.

Where legally required, we will obtain consent before using non-essential cookies or processing personal information for certain advertising purposes.

Security and Fraud Prevention

We may process information to detect suspicious activity, prevent fraudulent transactions, protect our customers and business, enforce our policies, and maintain the security of our website.

Legal and Regulatory Compliance

We may use and disclose information when reasonably necessary to comply with applicable laws, respond to lawful requests, resolve disputes, establish or defend legal claims, and protect our legal rights.

3. HOW WE SHARE PERSONAL INFORMATION

Cavalieri does not disclose personal information indiscriminately. We may share information with the following categories of recipients when necessary for the purposes described in this Privacy Policy.

A. Shopify and Website Service Providers

Our online store is hosted on Shopify. Shopify and its service providers may process personal information to support website functionality, checkout, order management, security, and other e-commerce services.

Shopify's own processing of personal information is also subject to Shopify's applicable privacy documentation.

B. Payment Processors

We share information with payment service providers when necessary to authorize and process transactions, verify payments, detect fraud, and manage refunds.

Payment providers handle information in accordance with their own privacy and security practices.

C. Shipping and Fulfillment Providers

We may provide your name, shipping address, contact information, and relevant order details to carriers, fulfillment partners, and logistics providers so they can prepare, transport, and deliver your purchase.

D. Analytics and Advertising Partners

Depending on the tools enabled on our website, we may share certain technical information, cookie identifiers, device information, and website activity with analytics providers and advertising partners.

These services may help us understand website performance, measure advertising effectiveness, or deliver relevant advertisements.

Where applicable privacy laws define certain activities as the “sale” or “sharing” of personal information, including some forms of targeted advertising, we will provide the disclosures and opt-out mechanisms required by law.

E. Professional Advisers and Legal Authorities

We may disclose personal information to professional advisers, auditors, regulators, law enforcement authorities, courts, or other parties when necessary to comply with legal obligations, protect rights, investigate fraud, or resolve disputes.

F. Business Transfers

If Cavalieri undergoes a merger, acquisition, restructuring, financing, or sale of assets, personal information may be transferred as part of that transaction, subject to applicable legal requirements.

G. Information Shared with Your Consent

We may share information for other purposes when you have been informed and have provided consent where required.

We do not authorize service providers to use customer information obtained on our behalf for purposes unrelated to their contracted services, except as permitted by law.

4. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies, pixels, tags, and similar technologies to operate the store and understand how visitors interact with it.

These technologies may be used for the following purposes:

  • Essential cookies: Support core website functions, checkout, security, and shopping cart operations.

  • Preference cookies: Remember certain settings and preferences.

  • Analytics cookies: Help us understand website traffic and visitor interactions.

  • Advertising cookies and pixels: Help measure advertising campaigns and, where enabled, personalize advertisements.

Some cookies may be placed by third-party service providers integrated with our website.

You can manage cookies through our website's available privacy controls and through your browser settings. Blocking certain cookies may affect website functionality, including some shopping or checkout features.

Where required by law, we will request consent before activating non-essential cookies or similar technologies.

If applicable, you may also use our website's privacy controls to opt out of the sale or sharing of personal information for targeted advertising.

5. DATA RETENTION

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including order fulfillment, customer support, business administration, fraud prevention, and compliance with legal obligations.

The retention period depends on the type of information and the reason it was collected.

For example:

  • Order and transaction records may be retained for accounting, tax, and legal compliance purposes.

  • Customer service communications may be retained for an appropriate period to resolve inquiries and maintain relevant records.

  • Marketing information may be retained until you unsubscribe or until it is no longer necessary for the applicable purpose.

  • Technical information and cookie data may be retained according to the applicable service settings and retention periods.

When personal information is no longer reasonably necessary, we will take appropriate steps to delete it, anonymize it, or securely dispose of it, subject to applicable law and legitimate recordkeeping requirements.

6. DATA SECURITY

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, and misuse.

These measures may include the use of secure connections, access restrictions, trusted service providers, and security features available through our e-commerce platform and payment providers.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Although we take reasonable steps to protect personal information, we cannot guarantee absolute security.

If a data breach occurs that triggers notification obligations under applicable law, we will take the steps required by that law.

7. YOUR PRIVACY RIGHTS

Depending on your state of residence and applicable law, you may have certain rights concerning your personal information.

These rights may include:

  • Right to know or access: Request information about the personal information we collect, use, disclose, or otherwise process.

  • Right to correction: Request correction of inaccurate personal information.

  • Right to deletion: Request deletion of personal information, subject to applicable exceptions.

  • Right to data portability: Request a copy of certain personal information in a portable format.

  • Right to opt out: Opt out of certain processing activities, including targeted advertising or the sale or sharing of personal information where those concepts apply under applicable law.

  • Right to withdraw consent: Withdraw consent where processing is based on consent.

  • Right to appeal: Where required by law, appeal our decision concerning a privacy rights request.

  • Right to non-discrimination: Exercise applicable privacy rights without unlawful discrimination.

These rights are not absolute and may be subject to exceptions, verification requirements, and limitations under applicable law.

How to Exercise Your Rights

To submit a privacy request, contact us using the email address provided at the end of this policy.

Please describe your request and provide sufficient information for us to identify the relevant records and verify your identity when reasonably necessary.

We may request additional information to protect your account and prevent unauthorized disclosure. We will respond within the time limits required by applicable law.

If you are authorized to act on behalf of another individual, we may request evidence of your authority where permitted or required by law.

California Residents

If you reside in California, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, may provide additional rights depending on whether the law applies to our business and the circumstances of our processing.

These rights may include the right to know, access, correct, delete, and obtain certain information about personal information, as well as the right to opt out of the sale or sharing of personal information for cross-context behavioral advertising where applicable.

We will not discriminate against you for exercising privacy rights protected by applicable law.

If we engage in activities that require a “Do Not Sell or Share My Personal Information” mechanism, we will provide an appropriate way to exercise that right.

Residents of Other U.S. States

Residents of other states may have similar rights under applicable state privacy laws, including laws that apply to residents of Texas and other states where we conduct business.

The availability and scope of these rights depend on the applicable law and whether the relevant legal requirements apply to Cavalieri.

8. INTERNATIONAL DATA TRANSFERS

Cavalieri serves customers in the United States and may rely on service providers that process or store personal information in different jurisdictions.

As a result, personal information may be transferred to or accessed from countries other than the country where it was collected.

When required by applicable law, we will use appropriate safeguards for international transfers and respect any applicable rights concerning such transfers.

9. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

These third parties operate under their own privacy policies and terms. Cavalieri does not control the privacy practices of independent third parties and encourages you to review their applicable policies before providing personal information.

The inclusion of a third-party link does not necessarily imply endorsement of that third party.

10. CHILDREN'S PRIVACY

Our website and products are intended for a general shopping audience and are not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 in violation of applicable law.

If we become aware that personal information has been collected from a child under 13 without legally required parental consent, we will take appropriate steps to address the situation, including deletion where required.

A parent or legal guardian who believes a child has provided personal information to us may contact us using the contact details below.

11. MARKETING COMMUNICATIONS

If you subscribe to our promotional communications or otherwise provide consent where required, we may send you emails about products, offers, and updates related to Cavalieri.

You may unsubscribe at any time by using the unsubscribe link in our emails or contacting our customer service team.

Please note that opting out of promotional communications does not prevent us from sending essential messages about an existing order, payment, shipping, return, refund, or customer service request.

We do not intend to send promotional communications in a manner that violates applicable marketing or consumer protection laws.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, service providers, applicable laws, or privacy requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

Where required by applicable law, we will provide additional notice or obtain consent before implementing material changes.

We encourage you to review this page periodically to remain informed about how Cavalieri handles personal information.

13. CONTACT US

If you have questions about this Privacy Policy, would like to exercise your privacy rights, or need assistance regarding your personal information, please contact us using the information below.

Cavalieri

Email: info@cavalieriglobal.com

Phone: +954 729-0705

Business Address:

Cavalier
6346 Crestertrace Dr
Pasadena, Texas 77505
United States

We will review privacy-related inquiries and respond as required by applicable law.

Thank you for choosing Cavalieri. We appreciate your trust and are committed to handling your personal information responsibly while providing a reliable shopping experience.